Cameron Charlie Privacy Policy

Cameron Charlie is committed to ensuring your personal information is managed securely, and information is collected, recorded and stored in accordance with the Australian Privacy Principles (APPs). This Privacy Policy is to provide information to you on how your personal information is collected and used within our organisation, and the circumstances in which we share it with third parties.

What personal information we collect and why

In order to provide professional branding and website design services to you, Cameron Charlie will need to collect personal information relevant to your business and/or personal situation.

The personal information we collect and store includes:

Your name and contact details, including your email address, phone number

Information about your business (including but not limited to business activities, finances, marketing material)

Relevant financial information, including your financial institution details

Any additional personal details you may provide to us, including but not limited to in-person dealings and through use of our Site and /or social media accounts.

We may use this information for business administration, including invoicing, taxation, internal audits, training, and regular business processes, as well as for market research, analytics, promotions, email marketing, electronic communication, and business development.

How we collect your personal information

Cameron Charlie will collect your personal information in several ways. We may do this directly and indirectly, in person, over the phone, via electronic communication, and through our website. This may include via email, SMS, social media, web enquiries, and may also include cookies, web beacons, and third-party affiliate links.

Who we share your personal information with and under what circumstance

We may need to share your information with other people or organisations, including our financial institution, and third-party software services.

Additionally, we may be required to disclose your personal information if it is subpoenaed by a court of law, and/or failure to disclose the information would place you or another person at serious and imminent risk (including but not limited to financial risk).

Your information may also be shared with our employees and/or contractors, business partners, affiliates, and third parties to collect and process data, such as Google Analytics and our website host. This may include parties that store data outside of Australia. We do not sell or rent your data. Ever.

Cookies Policy

At Cameron Charlie, we use cookies to enhance your browsing experience, provide personalized content, analyze website traffic, improve site functionality, and deliver relevant information and ads.

By continuing to use our website, you consent to the use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings at any time, but please note that doing so may affect your ability to use certain features on our site.

We are committed to protecting your privacy and ensuring that any data collected through cookies is used responsibly and in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and relevant Queensland legislation.

How we store and protect your personal information

Your personal information may be stored as paper and/or electronic records. Cameron Charlie stores all personal information securely ensuring your information is protected from misuse, loss, interference, or unauthorised access.

Electronic transmission of your information is securely encrypted, and software/programs used to store your information are password protected.

All staff and third party contractors are required to sign confidentiality agreements prior to commencing work with us.

How you can access and correct your personal information that we hold

You have the right to access and correct personal information that we hold about you. Should you wish to obtain a copy of this information, we request that you put it in writing and address it to the Director. Your request for access and/or correction may require an appointment, depending on the nature of the request. You may be charged an administrative fee to reasonably cover our costs in fulfilling your request.

Cameron Charlie will take reasonable steps to correct your personal information where the information is not accurate or up to date. We may ask you from time to time to verify that your information held by our organisation is accurate and up to date, but we encourage you to check back with our Site for any updates to this policy.

How you can lodge a privacy related complaint and how it will be handled

If you have concerns about your privacy or wish to make a complaint about a privacy breach, please contact our Director. You should provide sufficient details regarding the nature of your complaint together with any supporting information. We will take steps to investigate the issue and will notify you in writing of the outcome within 30 days from receipt date of original written complaint. If you are not satisfied with our response, you can contact us directly to discuss your concerns, or lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au or by calling 1300 363 992.

Policy review statement

As part of our ongoing commitment to your privacy, this Privacy Policy will be reviewed regularly to ensure it is compliant with the Australian Privacy Principles. Please ensure you check our website regularly for updates or amendments to our Privacy Policy.

By providing personal information to Cameron Charlie, you consent to us collecting, holding, and where necessary, disclosing your information in accordance with this Privacy Policy.

Last updated 05-04-2025